Troubleshooting

Electrical devices may malfunction without being defective. Use the following information to check whether you can solve the problem yourself.

The platter does not rotate.

Possible cause: The turntable is not switched on.

Solution: Check the on/off button on the rear. It must be pressed in.

Possible cause: The stylus guard is still fitted to the cartridge.

Solution: Remove the stylus guard.

Possible cause: The tonearm has not been lowered onto the record.

Solution: Lower the tonearm.

Possible cause: The connected audio system is set incorrectly.

Solution: Check the audio system settings, for example MC selected instead of MM.

Possible cause: The stylus is damaged.

Solution: Check the stylus and replace it if necessary.

Possible cause: The stylus or cartridge is not adjusted correctly.

Solution: Check the cartridge. Push the stylus fully into place if necessary.

Possible cause: Anti-skating is not adjusted correctly.

Solution: Set the anti-skating force slightly lower.

Possible cause: Anti-skating is not adjusted correctly.

Solution: Set the anti-skating force slightly higher.

Possible cause: The record is warped.

Solution: Replace the record.

Possible cause: The record is scratched.

Solution: Replace the record.

Possible cause: There is dust on the stylus or record.

Solution: Remove the dust.

Possible cause: Vibrations from the floor or nearby speakers are disturbing the turntable.

Solution: Isolate the turntable from vibrations.

Possible cause: The ground wire is not connected correctly.

Solution: Check that the ground wire is connected correctly.

Possible cause: Depending on the audio system, connecting the ground wire may cause humming. The wire then has the opposite effect.

Solution: In this case, the ground wire must not be connected.