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Warranty

The following conditions apply to warranty claims, without restricting your statutory rights:

  • Warranty claims can only be made within a maximum period of 2 years (1 year in North America and Australia) from the date of purchase.
  • During the warranty period, sonoro audio GmbH will, at its discretion, repair or replace the PLATINUM Signature free of charge to remedy any defects resulting from material or manufacturing faults.
  • For warranty enquiries, please contact our customer service. Contact details are available under Document information or at sonoro.com.
  • Repair or replacement of the PLATINUM Signature does not start a new warranty period. The warranty period remains 2 years, or 1 year in North America and Australia, from the date of purchase.
  • The warranty excludes damage caused by improper use, normal wear and consumption, and defects that have only a minor effect on the value or usability of the PLATINUM Signature. The warranty is also void if repairs or modifications are carried out by anyone other than our authorised service centre.
  • This warranty does not restrict or exclude the buyer's right to exercise statutory remedies for defects free of charge.